I got a reminder recently that when life throws you curveballs, it’s affect your business.
About five months ago, my husband, the most magical man you’ll ever meet, went to a dermatologist appointment for standard stuff. He had put it off for months so he was really due.
The doctor had taken one mole in for some testing and we thought nothing of it.
Then after weeks of travel, we got some news back that it had been cancerous.
Guys, I can’t tell you how much this rocked my world.
I had multiple family members, including my dad, who passed away from cancer.
It was an emotional roller coaster, but it was a miracle that we found it so early on and a miracle that we can move on.
Thankfully, it was just a few short weeks of uncertainty to now have it under control.
But the fact is, when tragedy comes calling, family comes first.
And you can imagine when business comes second, balls are dropped, clients get upset and things fall to the wayside.
There are ways to mitigate how to handle this.
I’m going to reveal 4 of them to help you when the realest moments in your life happen and your business may have to suffer.
Listen into Episode 068 and you’ll learn:
- How to communicate to your staff when personal tragedies are occurring
- How opportunity can come from tragedy
- Why having systems in place can save your business if you have to step away
- Embrace the fall back!
- The top three areas where there systems should be in place
- Customer services is how we live, breathe and die
- Give yourself grace….
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With grit + gratitude,
Xo Lisé