The
Podcast

Podcast Episode 146: Meet Rachel Saligari, Founder of Active Health Solutions Physiotherapy, a Total Body Wellness Center That’s Now Booming After Switching to a Membership-Based Business Model

Expert skill set. Check.

Strong business mindset. Check.

Sporadic seasons and continuously dipping revenue. Also, check. Except this last one isn’t so stellar.

When Rachel and her husband initially opened their doors to Active Health Solutions Physiotherapy, they did it without a single client, staff member, or social media account…

Simply because, well, social media wasn’t a thing.

They started as many business owners do, juggling all the balls and wearing all the hats, including receptionists and toilet cleaners, in addition to being physical therapists.

And through the power of word-of-mouth and a strategic move to couple together complementary services that would benefit their discharged physical therapy clients, they saw success.

However, as their family grew (they have three boys under four, two of them twins… yes, Rachel is Wonder Woman), she needed seasons of time off from the business, which was repeatedly followed by dips in attendance and revenue.

Despite having a stellar business mindset of being “removed” from the day-to-day operations of the company (read The E-Myth by Michael E. Gerber if you haven’t, he explains why this mindset is critical for business success), it was their systems that were lacking.

So, she dug deep, crunched numbers and flipped her profit plan on its head…

The results?

A 40% revenue increase compared to this time last year.

And with her sights set on taking Active Health Solutions Physiotherapy to a second, third, and fourth location and beyond, hearing Rachel’s story and how she adopted a membership-based methodology is a sure-fire way to get your gears turning on how to grow smart, strategic, and maintain your sanity in the process.

On today’s episode, you’ll learn:

  • Why Rachel branched out from solely offering physical therapy services
  • Her mindset for making herself “replaceable” in her business
  • Learning to bring in revenue without sacrificing time with family
  • How Rachel has increased her revenue by 40% through switching to a membership-based model

With grit + gratitude,

Lisé

Recommended Episodes

  • The State of the Studio, Part 3

    If driving leads and building your team are among your top challenges, you’re in good company among studio owners.  So let’s tackle these pain points with practical solutions in my latest podcast, Episode 618, The State of the Studio, Part 3. Stop guessing and hoping and start taking advantage of our proven recos instead.  Plus,…

    Listen Now

  • The State of the Studio, Part 2

    More industry intel and insights coming your way! We’re back this week with my latest podcast, Episode 617, The State of the Studio, Part 2.  Get the skinny on kicking a 9% rolling 13-month retention rate to the curb, how to accommodate the Class Pass crowd and why you want people like my parents as…

    Listen Now

  • The State of the Studio, Part 1

    Y’all, opportunity is everywhere for boutique fitness studios. It’s such an exciting time! Let’s peek at the bigger picture to recognize what’s available, pursue areas of improvement and embrace what could be your best year yet.  In my latest podcast episode, The State of the Studio, Part 1, you’ll discover: Grab your headphones and listen…

    Listen Now

  • A Balancing Act with Coach Cat and Coach Peter

    Boundaries are back! We addressed the topic of boundaries recently on the podcast. Here we’re taking a deeper dive. Because boundaries are important, y’all.  Get into the weeds in my latest podcast episode, A Balancing Act with Coach Cat and Peter.  In Episode 615, Coach Cat and Coach Peter consider acknowledging and articulating your boundaries…

    Listen Now