Recommended Episodes
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How to leverage your automation software to build relationships with Peter Pastijn and Nathan Wisdom
Y’all, studio owners are often super reluctant to embrace new technology. I get it – the idea of adding another tool to your already overflowing plate can seem like a lot. Not to mention the fear that technology and automation will diminish the human element in your business. But I wanna let you in on […]
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Surviving Strong: The building of my brand with Susan Holden
There’s more to living than not dying. That’s what Susan Holden told herself after being diagnosed with invasive cancer in 2004. The cancer had spread, the prognosis wasn’t good, and overnight, Susan's life became an endless series of doctor’s appointments, chemotherapy and hospital visits, with just one key goal – to keep Susan from dying. […]
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Your CEO Day Makeover
Being a small business owner can be exhausting. You have to show up every single day, juggle multiple roles, and put out a never-ending stream of fires – all while your to-do list turns into a bottomless pit of misery. And to top it all off, at the end of each quarter, you’re no closer […]
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Assessing the Quality of Your Customer Experience Through KPIs Featuring Coach Michelle
What’s the #1 factor that sets you apart from your competition and helps you build something that’s 100% unique to your brand? Your Customer Experience. Y’all, customer experience isn’t simply about whether your members have a good time in the classroom. It’s about every single interaction a customer has with your studio – and it […]
