Meet Barry & Shay: Cracking the Code on Epic Class Experiences (PART 4)

Shay Kostabi & Barry Ennis

Join us as we dive into the fourth and final segment on how to create an unforgettable class experience.

In the first three installments of this series, Barry and Shay shared their best strategies for creating exceptional client experience before and during class. 

And, in today’s episode, we discuss how you can leave your clients feeling exuberant and accomplished after class has ended. As we dig deep into the do’s and don’ts of post-class experience, find out why your job doesn’t end once the class is over, the importance of a cool-down period and encouraging people to stay for it, how to end your class on a strong note, how to use social media, and much more! 

Y’all, if you’re ready to wow your clients with the ultimate class experience, pop in those AirPods and get ready to rumble.  

In this episode you’ll learn:

  • How to end your session or group workout using a “cool down method” 
  • Why you’ll want to end on a high note with a mantra, outro, or information- based statement
  • Clients love seeing employees supporting each other {what this means for you} 
  • To not promote your other classes at other studios 
  • What exit music to use and how you can say goodbye to your clients the right way
  • How to be mindful of transition time and to do what you can to help the next instructor 
  • Engage on social {and build a relationship outside the studio!}


With grit & gratitude


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