The
Podcast

180-Degree Turnaround for Boutique Fitness Human Resources – The Front Desk

Y’all,

Picture this: your front desk is not just a desk…it's a stage. 

And those behind the desk? 

They're not just staff…they're the opening act of your client's experience.

In EPISODE 580, we’re diving deep into the untapped goldmine that is your front desk. 

Here's a quick rundown:

  • Turn Hellos Into Hugs: We're not just talking basic greetings; we're talking soul-warming welcomes.
  • Cha-Ching at First Sight: Imagine your front desk being the place where clients can't wait to invest more in themselves.
  • Hiring Your Superstars: Get folks who don't just clock in, but who bring their A-game every single time.
  • The Loyalty Starts Here: You want clients who can't wait to come back, right? Well, that journey starts at the front desk.

Curious? You should be! 

Hit play on EPISODE 580 and let’s turn your front desk into a client magnet.

Catch ya there!

With grit and gratitude,

Lisé

LINKS:

https://studiogrow.co/

https://www.instagram.com/studiogrowco

https://www.linkedin.com/company/studio-growco/

Recommended Episodes

  • Episode 700: The New Era of Studio Membership Models

    Memberships are the biggest revenue source and one of the most powerful levers studio owners have, so it’s critical to get them right. Unfortunately, too many are guessing here. Explore options, terms, pricing and consumer shifts as Conor McGarry, Pricing Team Captain, and I break it all down in Episode 700: The New Era of

    Listen Now

  • What Top Studios Are Doing Around the World, Part 3

    If you’re feeling the pressure now—rising costs, louder competition and members who seem harder to please—you’re not alone. So let’s peek at some powerful trends in a few regions.  Join Conor McGarry, Pricing Team Captain, and me for a flyby of what’s hot in Africa, LatAm and North America in Episode 699: What Top Studios

    Listen Now

  • What Top Studios Are Doing Around the World, Part 2

    In boutique fitness, it’s easy to be fully consumed by your studio—or the competitors nearby. Shift your perspective periodically to the landscape around the world to gain novel insights. Catch Episode 698: What Top Studios Are Doing Around the World, Part 2, where Heather Garrick and I highlight the cool innovation and evolution playing out

    Listen Now

  • What Top Studios Around the World Are Doing That We Love Part One

    When you're head-down running all the things in your studio, exploring beyond your walls may be off your radar. But peeking at the global industry evolution can spark ideas for your business. So Heather Garrick and I are filling you in on exciting innovations unfolding in the boutique sector in Episode 697: What Top Studios

    Listen Now