Best of Ready. Aim. Empire: Turn a One Star Review into Your Studio’s Best Advertisement

If you’re looking for a new restaurant to check out this Friday night and have multiple options in front of you, how do you decide? Like me {and most of America!}, you’ll turn to reviews on Google, Yelp, or Facebook. And, five minutes later, you know which restaurant you’ll be dining at this Friday night: […]

February 1, 2023

READY AIM EMPIRE : Best of Ready. Aim. Empire: Turn a One Star Review into Your Studio’s Best Advertisement

If you’re looking for a new restaurant to check out this Friday night and have multiple options in front of you, how do you decide?

Like me {and most of America!}, you’ll turn to reviews on Google, Yelp, or Facebook. And, five minutes later, you know which restaurant you’ll be dining at this Friday night: one with gushing reviews about the menu, drinks, staff. 

Your studio is no different – which means reviews are extremely crucial! 

In this throwback episode, we’ll be readdressing how negative ratings and reviews can quickly sour a potential client and turn them away… unless you are proactive and flip that negative review 180-degrees into a shining example of how you handle and run your studio. 

And that, y’all, makes a doggone strong case for why a potential client should come to your studio vs the one across the street. 

Instead of stressing about  unkind words, think of the negative review as your prime opportunity to showcase how your studio is different – even down to how you handle harsh criticism. 

In this episode, you’ll learn:

  • Your best approach for responding to a negative review + how to stay cool in the face of {sometimes} overwhelming negativity 
  • How to turn a negative review into a 4 (or 5!) star review
  • Tips on removing a review on Yelp, Google, and Facebook
  • Why your response has incredible power and how to approach it {without taking their comments personally}
  • Ways to give your clients the opportunity to take care of your business 

Links:

http://www.theclientcure.net

http://studiogrow.co/ads2019

With grit & gratitude,

Lisé

If you liked this episode...

then you'll love these too!
2022 was a difficult year for boutique fitness

We were faced with the formidable task of reopening, recovering and bringing our numbers back up to pre-pandemic levels, all while navigating a tsunami of change in the world of sales, digital marketing, and human resources.  But we persevered through it all. And we saw some incredible, powerful, beautiful growth. But as we move into […]

Marketing Planning for January, February, March with Tara Zirker

In the boutique fitness space, we’ve spent the past year hyper-focused on recovering from the pandemic and bringing our businesses back up to pre-Covid levels.  But in the process, many of us have ignored the BIG marketing pivot that iOS 14 brought about with its shift in privacy laws.  The digital marketing landscape has changed […]

Getting Into The Black with Black Friday, Part 2

The Black Friday weekend is a true magic wand moment for boutique fitness studio owners if you play your cards right. It’s the largest shopping weekend of the entire year, y’all. And I know tons of people who have been able to completely transform their businesses because they put extra care into their marketing, took […]

Stay up to date!

Sign up here to get friendly reminders when new episodes are up.

Want to be interviewed on the pod? Head over here to tell us a bit more about yourself + what juicy lessons you have to share.

Hit enter to search or ESC to close