When it comes to size, there are three phases of business in my estimation:
1. Lone Wolf. This is you when you start on your own. For some of my clients they don’t want to ever move past this stage. And, if you build the right business with vacation time and boundaries, this can be a wonderful place. But, know that you will always be bound to the number of hours in the day that you work.
2. Bistro Table Sized. Generally when my employees want to grow, they hire on one, maybe two employees, just enough to have room to enjoy lunch around a bistro table. For some, this is the bookkeeper or housekeeper that they’ve needed—not a true employee, but someone who has freed up your time so you can focus on the revenue and client side. For others it’s a technician, someone who is there to service additional clients.
3. Full-time staffing manager needed. I’ve found once you move beyond five employees, you either need to take on the role of a manager or to hire one. This is a new position one focused entirely on revenue growth and potential. It’s also focused on keeping your employees motivated, happy, and serving your customers at peak levels.
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