The Coach Takeover: Amber Lopez and Creating Consistent Client Experiences

I always say that walking into your studio should feel like an experience.

And every client deserves to experience your studio the same way. 

To help you create consistent client experiences, we’ve invited Studio Grow coach Amber Lopez!

Amber is the co-founder and co-owner of Elevate Yoga and Wellness – a multi-modality studio in Phoenix, Arizona. 

Amber and her business partner were able to grow Elevate from a pop-up aerial yoga studio into a holistic wellness space that also focused on meditation, reiki healing, and sound healing. 

And one of the reasons they were able to do so in just 5 years (!!) is because they’ve always been committed to creating consistent experiences. 

In fact, it’s also what helped them get through the pandemic successfully!

So, join Amber as she takes you through WHY consistent experiences are so important, how to start creating them, why you should constantly check in with your team, and so much more. 

If you’re looking to take your studio to the next level, this episode is for you. 

In this episode, you will learn:

  • Why keeping your clients and members top of mind in everything you do is crucial
  • The keys words we use in our mission statement that are meaningful to us
  • Tips for maximizing your online presence as a studio, and how to create and maintain emotional connections with your customers
  • Ways your front desk staff and teacher can reiterate the mission statement to everyone who enters your studio
  • How to cultivate the initial intake of your clients 
  • Painting the picture of your business to a prospect online and in the community 
  • How we build the experience we give to our leads 
  • What to know about teacher expectations with the onboarding process

With grit and gratitude,

Lisé

LINKS:

https://www.elevateyogaaz.com

https://www.instagram.com/elevateyogaaz/

https://www.facebook.com/ElevateYogaAZ/

https://twitter.com/elevateyogaaz

https://www.instagram.com/studiogrowco

https://www.boutiquefitnesscoalition.com/

https://www.boutiquefitnesscoalition.com/press

https://www.facebook.com/groups/3312618912101211/

The Coach Takeover: Chris and Jen Downham and Perfect Partnerships

Partnerships are important. 

Be it for P.E class in the 5th Grade or in your business, it’s crucial to find and build a partnership that can stand the test of time, runs like a well oiled machine, and that brings out the best in you. 

Which is why today, Studio Grow coach Chris Downham is taking over Ready.Aim.Empire!

Chris is the co-founder and Chief Tech Officer at R1SE Yoga in Sheffield, UK. 

While Chris is a tech guru and an incredible coach, he also has one of the best professional partnerships that I’ve ever seen – the one with his wife and R1SE Yoga co-founder, Jen Dowham!

Now, as someone who also runs a business with my spouse, I know firsthand that working with your better half can be a wonderful experience. 

But, only if you put in the work. 

In today’s episode, Chris and Jen will be taking you through how they make their professional partnership work. They’ll be sharing advice on how to build a partnership in boutique fitness, what to look for in a business partner, what to do when your partnership isn’t working anymore, how to divide and conquer so both of you are working in your zones of genius, and more!

If you feel like the world of professional partnership is overwhelming and scary, let Chris and Jen guide you (and trust me, you’ll have several laughs along the way too!). 

In this episode, you will learn:

  • Why Chris feels that the business partnership with his wife Jen is working so well
  • The importance of introducing the right technology tools into your business
  • His thoughts on the need for open lines of communication at all times
  • What are the essential keys to a successful partnership
  • Their tips and strategies for hiring a coach on your business journey 

With grit and gratitude,

Lisé

LINKS:

https://www.r1se.co.uk

https://www.instagram.com/r1seyoga/

https://www.facebook.com/R1SEYOGA/

https://www.instagram.com/studiogrowco

https://www.boutiquefitnesscoalition.com/

https://www.boutiquefitnesscoalition.com/press

https://www.facebook.com/groups/3312618912101211/

The Coach Takeover: Pivots, Change, and “Happy Accidents”

Change is always scary. 

But when change comes in the form of a global pandemic?

That’s nothing short of terrifying. 

For many studio owners, the pandemic came with anxiety about our futures, sleepless nights, and fear around all the pivots we had to make in our businesses. 

Because we love communication, connection, and bringing people together, pivoting to accommodate social distancing mandates just felt wrong. 

No one knows that feeling better than Studio Grow coach Jasmine Judson. 

Owner of multiple studios in Maui, Hawaii, Jasmine’s locations have always been open to everyone. People could just walk in with their mats and Jasmine’s team would have a place on the floor ready for them. 

But with the pandemic, this open, welcoming, party-like atmosphere had to change. Jasmine had to implement sizing regulations that went against the core identity of her studio. She then found that had to increase her prices to stay profitable, and had to make her clients pre-book classes. 

She was prepared for the worst. 

However, when time came, she found that her clients actually enjoyed these changes. They liked having more floor space, didn’t mind paying a few extra dollars for it, and even thought pre-booking was the perfect way to save time and energy. 

So, something that Jasmine dreaded turned out to be a “happy accident” in her studio. And she wouldn’t have it any other way. 

Tune into today’s episode to learn exactly how Jasmine implemented her pivots for the best results, how she won back most of her old clients once her studio fully reopened, and more!

If change and pivots give you anxiety, let this episode be a reminder that a little change now and then can be miraculous! 

In this episode, you will learn:

  • The pivots Jasmine made in 2020 with the global pandemic, and how she says it actually worked out for the best
  • What had to happen for her to realize she needed to increase prices at the studio
  • The reasons that 2021 for her has been harder than the previous year
  • What Jasmine considers the biggest lessons that she’s taken from 2021, and how she’s applying them moving forward
  • The “win back” strategy she used with her students that were hesitant to return to in-person classes
  • 3 simple things that Jasmine has focused on to get her business through these tough times

With grit and gratitude,

Lisé

LINKS:

https://afterglowyoga.com/

https://www.instagram.com/afterglowyogastudios/

https://www.facebook.com/afterglowyogastudios

https://www.instagram.com/jasmine.judson/

https://www.linkedin.com/in/jasmine-judson-b7158215

https://www.instagram.com/studiogrowco

https://www.boutiquefitnesscoalition.com/

https://www.boutiquefitnesscoalition.com/press

https://www.facebook.com/groups/3312618912101211/

The Coach Takeover: Flow vs Hustle In Your Business

I always say that your business needs to look like a stable stool. 

You need to have several streams of income for profit stability of course, but you need to balance between hustling and flowing depending on what your business asks of you month-to-month. 

But, over the years, I’ve noticed that several entrepreneurs wear ‘hustling’ as a badge of honor. Hustle culture has made people believe that the only way to be successful is to work 16 hours a day and get less than 4 hours of sleep every night. 

Not only is that a harmful train of thought, it just simply isn’t true. 

In today’s episode, our Studio Grow Coach Takeover continues, with Allison Zhang talking about how the pandemic prompted her to slow down, sit back, and take a look at how she was hustling in her business. 

Allison runs a small group of pilates studios in Harrisburg, Pennsylvania. She started her business from a room in her house and was able to expand it to several locations. She’s taught everyone from rock star athletes to prima ballerinas and to the injured and chronically ill to great success.

So, it’s obvious that her studio journey has involved a fair share of hustling. 

But, as a mom and a creative soul, Allison also realized that she simply couldn’t ‘hustle’ the way society demanded her to. She needed time to spend with her family and needed mental breaks where she could step away from her business, take a breather, and be creative. 

In this episode, Allison talks about how she balances hustling and flowing in her business, why it’s so important to build that balance for your team, and why she has 24/7 Out of Office messages on all of her emails and more!

She’s also joined by Michelle Tenuta, our incredible coach from last week’s episode, who shares her own thoughts about the concept of hustling. 

If you’ve always thought that the hustle life just wasn’t right for you, Allison and Michelle can help you find that happy medium!

In this episode, you will learn:

  • How Allison came to the realization that you must have a balance between hustling and flowing
  • The boundaries that she set for herself in order to build the life that she wanted
  • How the pandemic gave Allison an opportunity to reset
  • The “stool” analogy, and how to apply it to both your personal and business life
  • Why community is so important, and her best tips for finding and connecting with yours

With grit and gratitude,

Lisé

LINKS:

https://absolutepilates.co/

https://www.instagram.com/absolutepilates/ 

https://www.linkedin.com/in/allisonzang

https://www.instagram.com/studiogrowco

https://www.boutiquefitnesscoalition.com/

https://www.boutiquefitnesscoalition.com/press

https://www.facebook.com/groups/3312618912101211/